Refund And Return Policy

We strive to ensure that you are completely satisfied with our products. TF Pharmacy only deals with authentic and genuine products. The customer is required to confirm that the product ordered online is in good condition and is the right product ordered.

In case of any discrepancies, we may provide a replacement based on the conditions below:

  1. The received item has passed its expiry date (though our QA systems ensure this does not happen).
  2. The product received has a defective package, which may be due to transportation.
  3. The product received does not match the product that you ordered.

The products returned must meet the below conditions for exchange:-

  1. Original packaging that is untempered or broken for use.
  2. Should be returned within 24 hours from the time of purchase.

The process of requesting a return is simple: Call 0740 936 488 or drop us an email:[email protected]

Thank you for choosing Tf Pharmacy.

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